A full-service after-sales service

A full-service after-sales service

Circontrol prioritizes providing high-added value after-sales services.

Some Italian key accounts have already taken advantage of Circontrol’s full service with great results.

Circontrol has prioritized after-sales service in recognition of its importance within the electric vehicle charging industry. The Spanish manufacturer has expanded its services portfolio and will present its high-added-value proposal at Power2Drive to ensure that its chargers are always available and functioning properly to get maximum charger’s time up. To achieve this, Circontrol has expanded its after-sales team at its Barcelona headquarters, which now has over twenty technicians. They have also developed a network of local partners who can provide urgent service and resolve any incidents within 24 hours.

These are some of the strengths of their service, but there are other options as well. These include an extended warranty of up to five years, the option to contract annual preventive services, remote commissioning, and periodic firmware updates. The company believes that after-sales technical service is crucial to the widespread implementation of electric mobility. As a result, Circontrol customers now have a range of options that they can add to their charging equipment. These services include corrective services contracted per year, urgent remote service, and preventive monitoring of the equipment, which will be carried out from their control centre in Barcelona.

Italian key accounts have already taken advantage of Circontrol’s full-service offer with great results. It is expected that this model will be extended to other countries in the coming months, along with the related services.

Last posts

Circontrol obtains a Bronze Medal from CyberVadis

Circontrol is pleased to announce that it has recently obtained a Bronze Medal from CyberVadis. It is the first time Circontrol has been certified on this matter. A bronze medal highlights a good level of cybersecurity awareness and implementation. What does CyberVadis evaluate? This certification evaluates the assessment of a strong cyber maturity according to […]

Read more

Circontrol Creates Its Own Qualified Installer Program

Circontrol announces the launch of its Qualified Installer Program, an initiative designed to empower installers with strategic advantages and establish strong partnerships between the EV charging solutions provider and qualified installation professionals. A collaborative program The Circontrol Qualified Installer Program requires members to meet specific criteria, including product training certifications or annual sales targets, among […]

Read more

Circontrol evaluates the carbon footprint of its products as part of its continuous improvement strategy

The eHome 5 is the first product where this aspect has been analysed Following its strategy of continuous improvement and commitment to sustainability, Circontrol has begun calculating the carbon footprint of its products. The first charger analysed under this premise is the home charging station eHome 5. The information provided allows for the improvement of […]

Read more