A full-service after-sales service

A full-service after-sales service

Circontrol prioritizes providing high-added value after-sales services.

Some Italian key accounts have already taken advantage of Circontrol’s full service with great results.

Circontrol has prioritized after-sales service in recognition of its importance within the electric vehicle charging industry. The Spanish manufacturer has expanded its services portfolio and will present its high-added-value proposal at Power2Drive to ensure that its chargers are always available and functioning properly to get maximum charger’s time up. To achieve this, Circontrol has expanded its after-sales team at its Barcelona headquarters, which now has over twenty technicians. They have also developed a network of local partners who can provide urgent service and resolve any incidents within 24 hours.

These are some of the strengths of their service, but there are other options as well. These include an extended warranty of up to five years, the option to contract annual preventive services, remote commissioning, and periodic firmware updates. The company believes that after-sales technical service is crucial to the widespread implementation of electric mobility. As a result, Circontrol customers now have a range of options that they can add to their charging equipment. These services include corrective services contracted per year, urgent remote service, and preventive monitoring of the equipment, which will be carried out from their control centre in Barcelona.

Italian key accounts have already taken advantage of Circontrol’s full-service offer with great results. It is expected that this model will be extended to other countries in the coming months, along with the related services.

Last posts

What are AFIR’s requirements for charging stations?

Learn why our high-power charging stations have been designed to comply with this regulation seamlessly Regulatory shifts are crucial as the electric vehicle (EV) charging sector transforms rapidly. One example is the Alternative Fuels Infrastructure Regulation (AFIR), which came into force on the 13th of April, a new EU regulation that sets out minimum standards […]

Read more

Introducing EV Charging at Petrol Stations

Petrol stations are a common stop for cars and other road vehicles. The rise of electric vehicles may not change this. However, during the transition, petrol pumps and EV chargers may coexist at these locations, as they gradually transform into charging hubs. Moreover, European governments have started to legislate to facilitate this transition. At the […]

Read more

A perfect Charging Station For Shopping Centres

While it’s true that Electric Vehicle (EV) users primarily charge at home or their workplace, there are other locations where installing EV chargers could be beneficial. Shopping centres, for instance, are excellent venues for establishing an EV charging infrastructure. This type of location offers a wide variety of activities for visitors, resulting in different parking […]

Read more